Service

Buyer Record Review

Short answer

After a claim or unresolved dispute, Sinosure-insured suppliers may be unable to offer terms. No one can delete a Sinosure record, but documented resolution of the underlying debt or dispute, current financials and a clear explanation can support a fresh assessment. We review your case and tell you honestly whether and when a new application is realistic.

What is included

  • Review of the unpaid invoice, claim or dispute history you share with us
  • Guidance on documenting settlement or a commercial dispute
  • A re-application file: resolution evidence, explanation, current financials
  • A realistic plan — often a modest first limit with an existing supplier

What we will not do

Promise removal from any “blacklist”. Read how negative buyer records work.

Frequently asked questions

What is the "Sinosure blacklist" and can it be removed?

There is no public blacklist, but Sinosure does keep negative records on buyers after unpaid claims or serious payment disputes, which can block new limits with all insured Chinese exporters. No consultant can delete a record. What can be done is resolving the underlying debt or dispute, documenting it properly, and then re-applying so the buyer is re-assessed.

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What happens if I pay a Sinosure-insured invoice late?

If an insured invoice stays unpaid past its due date, the exporter must report it to Sinosure. Sinosure may pay the exporter's claim and then pursue you for the debt through its international recovery network. A reported loss is recorded against your buyer code and can reduce or cancel limits with every Sinosure-insured supplier.

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What if there is a quality dispute with my supplier?

Raise the dispute in writing, promptly, with evidence (inspection reports, photos, correspondence) before the invoice due date. A documented commercial dispute is treated differently from simple non-payment. Paying undisputed amounts on time protects your buyer record while the dispute is resolved.

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See if you qualify for 90–120 day terms

Free 2-minute eligibility check. Instant preliminary result, no obligation.